Void Traders: Terms of Service

Last updated: 8 November 2026

These terms are between you and Shocktopus Limited (“we”, “us”), the publisher of Void Traders.

  1. Playing the game. Void Traders is free to play and needs an internet connection. Your pilot is stored on our servers and tied to the device you started on, unless you sign in with Apple or Google, which lets you recover it on another device.
  2. Gems and credits. Gems (bought with real money or earned in play) and credits are a limited licence to use in-game features. They have no cash value, can’t be transferred or exchanged outside the game, and aren’t refundable except where the law or the App Store / Google Play refund policies say so. Purchases are handled by Apple or Google.
  3. Fair play. Don’t cheat, exploit bugs, automate play, or try to get into other players’ accounts or our servers. We may reset, suspend or delete pilots that break these rules.
  4. Callsigns. Choose a callsign that isn’t offensive, hateful or impersonating someone. We may rename or remove callsigns that break this rule.
  5. Changes to the game. It’s a live game. We may change, rebalance or remove features, items, prices and events, and reset seasons or the economy when needed.
  6. Ending your account. You can delete your pilot at any time from the Pilot tab. We may end the service with reasonable notice.
  7. Liability. The game is provided “as is”. Nothing in these terms limits your statutory rights as a consumer.
  8. Law. These terms are governed by the laws of England and Wales.

Contact: support@shocktopus.co.uk